Chapter 2 - Identifying Competitive Advantages
WHAT IS COMPETITIVE ADVANTAGE: Competitive Advantage is a product or service that an organization's customers lace a greater value on the similar from competitor. It is temporary because competitors keep duplicate the strategy. First-mover Advantage is occurs when an organization can meaningfully impact its market shareby being first to market with a competitive advantage. There are three common tools used in industry to analyze and develop: Porter's Five Forces Model Porter's Three Generic Strategies Value Chains THE FIVE FORCES MODEL - Evaluating Business Segments. Porter's Five Forces Model determines the relative attractiveness of an industry (Have their own calculate) BUYER POWER High when buyers have many choices. Low when their choices are few. Way to reduce buyer power is through Loyalty Program & Switching Costs. Loyalty Program: rewards customers based on the amount of business. Switching Costs: costs that ca