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Chapter 14 – E business

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E BUSINESS Ø    The internet is a powerful channel that presents new opportunities for organization to; §    Touch customers §    Enrich products and services with information §    Reduce costs Ø    How do ecommerce and e business differ? §    Ecommerce – the buying and selling of goods and services over the internet §    E business – the conducting of business on the internet including, not only buying and selling, but also serving customers and collaborating with business partners Industries Using E business  E BUSINESS MODELS Ø    E business model – An approach to conducting electronic business on the Internet  Business-to-Business (B2B) Ø    Electronic marketplace (E market place) – interactive business communities providing a central market where multiple buyers and sellers can engage in e business activities.  Business-to-Consumer (B2C) Ø    Common B2C e business models include; §    E shop – A version of retail sto

Chapter 13 - Creating Innovative Organization

Disruptive Technology Digital Darwinism - implies that organizations that cannot adapt to the new demands placed on them for surviving in the information age are doomed to extinction.  Disruptive versus sustaining technology Disruptive technology - new ways of doing things that initially does not meet the needs of existing customers. Sustaining technology - produces an improved product customers are eager to buy, such as faster car or larger hard drive.           - It provides us with better, faster, and cheaper products in established markets. Disruptive and Sustaining Technologies Disruptive technologies typically cut into the low end of the marketplace and eventually evolve to displace high-end competitors and their reigning technologies.  The Internet- Business Disruption Evolution of the internet Internet - a global public network of computer networks that pass information from one to another using common computer protocols.   Protocols - are the standard

Chapter 12 - Integrating The Organization From The End To End - Enterprise Resource Planning Enterprise Resource Planning (ERP)

It serves as the organization’s backbone in providing fundamental decision making support. It enables people in different business areas to communicate.  ERP system helps an organization to obtain operational efficiencies, lower costs, improve supplier and customer relations, and increase revenues and market share. The heart of an ERP system is a central database that collects information from and feeds information into all the ERP system’s individual application components (called modules), supporting diverse business function such as accounting, manufacturing, marketing, and human resources.   ERP automates business processes such as order fulfillment- taking an order from a customer, shipping the purchase, and then billing for it.  ERP Integration Data Flow  ERP Process Flow   Bringing the Organization Together   ERP enables employees across the organization to share information across a single, centralized database. With extended portal capabilities, an orga