Chapter 13 - Creating Innovative Organization

Disruptive Technology
  • Digital Darwinism- implies that organizations that cannot adapt to the new demands placed on them for surviving in the information age are doomed to extinction. 

Disruptive versus sustaining technology
  • Disruptive technology- new ways of doing things that initially does not meet the needs of existing customers.
  • Sustaining technology- produces an improved product customers are eager to buy, such as faster car or larger hard drive.
          - It provides us with better, faster, and cheaper products in established markets.

Disruptive and Sustaining Technologies
  • Disruptive technologies typically cut into the low end of the marketplace and eventually evolve to displace high-end competitors and their reigning technologies. 

The Internet- Business Disruption
Evolution of the internet
  • Internet- a global public network of computer networks that pass information from one to another using common computer protocols.
  •  Protocols- are the standards that specify the format of data as well as the rules to be followed during transmission.
  • Internet Engineering Task Force (IEFT) - the protocol engineering and development arm of the internet.
  • Internet Architecture Board (IAB)- responsible for defining the overall architecture of the Internet, providing guidance and broad direction to the IETF). 
  • Internet Engineering Steering Group (IESG)- responsible for technical management of IETF activities and the internet standards process.


Evolution of the World Wide Web
  • The internet was restricted to noncommercial activities, and its users included government employees, researchers, university professors, and students. The World Wide Web changed the purpose and use of the internet.
  • World Wide Web (WWW)- a global hypertext system that uses the internet as its transport mechanism.
  • Hypertext transport protocol (HTTP)- the internet standard that supports the exchange of information on the WWW. 
           - It enables web authors to embed hyperlinks in web documents      
           - It defines the  process by which a web client, called a browser, originates a request for information and sends it to a web server, a program designed to respond to HTTP requests and provide the desired information.

 Reasons for World Wide Web Growth:
  • The microcomputer revolution made it possible for an average person to own a computer. 
  • Advancements in networking hardware, software, and made it media possible for business PCs to be inexpensively connected to larger networks.
  • Browser software such as Microsoft’s Internet Explorer and Netscape Navigator gave computer users an easy-to-use graphical interface to find, download, and display web pages.
  • The speed, convenience, and low cost of email have made it an incredibly popular tool for business and personal communications. 
  • Basic web pages are easy to create and extremely flexible.
  • Digital divide- is when those with access to technology have great advantages over those without access to technology

Internet’s Impact on Information
  • Easy to compile- searching for information on products, prices, customers, suppliers, and partners is faster and easier when using the internet. 
  • Increased richness- information richness refers to the depth and breadth of information transferred between customers and businesses. Businesses and customers can collect and track more detailed information when using the internet.
  • Increased reach- information reach refers to the number of people a business can communicate with, on a global basis. Businesses can share information with numerous customers all over the world.
  • Improved content- a key element of the internet is its ability to provide dynamic relevant content. Buyers need good content descriptions to make informed purchases, and sellers use content to properly market and differentiate themselves from the competition. Content and product description establish the common understanding between both parties to the transaction. As a result, the reach and richness of that content directly affects the transaction. 

    File Formats Offere
    d over the WWW.Web 2.0
    • A set of economic, social, and technology trends that collectively from the basis for the next generation of the internet- a more mature, distinctive medium characterized by user participation, openness, and network effects. 
    • It is more than just the latest technology buzzword; it is a transformative force that is catapulting companies across all industries toward a new war of performing business.

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